Website updates are overloading your team.
We turn them into mailbox money.
We handle all website hosting, maintenance, and client updates under your brand—so you can add predictable recurring revenue and stay focused on marketing.
In the first 90 days, most partners get one team member back and add $2–5k in new monthly profit — no extra hires, no late nights, just faster delivery and happier clients.
Your team is drowning in website requests they shouldn't be handling.
A client's homepage breaks. Their contact form stops working. They need "just a quick update."
You scramble to find a developer. They quote $150/hour with a two-week lead time.
Your account manager wastes hours chasing estimates and translating technical jargon they shouldn't need to.
Meanwhile, your client is frustrated, your margins are shrinking, and you're one website disaster away from losing a $5,000/month retainer.
Here's what changes when you partner with us:
You stay the hero for your clients.
Your clients see fast, professional support under your agency's brand — we stay invisible behind the scenes. You keep the margin, the credit, and the relationship.
We respond, diagnose and fix the issue
All under your agency's name.
Your team never touches another support ticket
Focus on what you do best.
Starting with us is seamless. Here's how:
Choose your plan
Select Essential, Premium, or Elite based on how much ongoing support your clients need. Not sure? We'll help you figure it out on the call.
Quick Setup (3–5 days)
We set up [email protected], connect to your client sites, and define your brand voice + approval rules. You share credentials—we handle everything else.
We handle everything
Your clients get fast, professional support under your brand. You get happy clients, predictable revenue, and your team back.
Not Ready to Commit? Get a Free Fix-It Ticket.
We'll fix one costly site issue in 48 hours—absolutely free. Experience our quality and speed firsthand, with no obligation.
Claim Your Ticket
Get your free Fix-It Ticket to address a pressing website issue for one client.
Grant Access & We Fix
Provide access to one client site, and our experts will resolve the designated issue swiftly.
You Profit, We Work
We handle the fix in under 60 minutes. You charge your client (if applicable) and keep 100%.
What's included:
- One 60-minute fix: broken forms, plugin conflicts, slow page speeds, content updates, styling tweaks, or error diagnosis.
- 30-minute response time, 48-hour delivery.
- White-labeled communication under your brand.
- Video walkthrough showing what we fixed, why it matters, and what else we spotted.
If it's bigger: We'll complete what fits in 60 minutes and send you a free scope for the rest—no surprises.
Valid for 90 days. Limited to 4 agencies per month.
Agency tip: Have client proposals going out? We'll give you partner codes to include Fix-It Tickets as a bonus. Your clients get instant value, you look elite, and we both win new business.
How the white-label support desk works
Your client emails [email protected]
With a website issue
We respond within 30 minutes
Diagnose the issue, and either fix it fast or send a clear scope and timeline
Requests beyond plan scope are quoted
Based on the maintenance agreement you set with your client during onboarding
You get monthly reports showing what we handled, time spent, and client satisfaction.
The result: Your clients get faster support, your account managers stop playing project manager, and you can take on more clients without hiring.
Why marketers choose us
Predictable capacity
You know exactly how much work you can handle each month.
Built-in recurring revenue
Every client becomes a monthly retainer.
Clients stay longer
Faster response times and professional systems make you indispensable.
Cheaper than hiring
Get a full support team for less than one junior developer's salary.
Trusted by 20+ marketing agencies
Unmatched Experience
"As an agency, we've filtered through many web developers. Thomas and his team changed that paradigm for us. They pay attention to communication, set realistic expectations, and understand the StoryBrand framework—which is a must for us. You can't go wrong with RedWagon Dev."
— Morether Creative Agency
Vice President
Empowering Growth
"Since partnering with RedWagon Dev, we've consistently grown our business. They're essential to every web project we do."
— Lasting Media
President
Reliable Support
"We use RedWagon Dev's support more than our internal communication. They're basically part of our team now."
— OneTeam Marketing
Account Executive
How this started
We built this because we saw the problem everywhere. After years of running a website support shop working with hundreds of agencies, we watched them struggle with the same issue: they were great at marketing but got buried in website support requests. We specialized in support. So we built a model that made sense: we handle what we do best, so agencies can focus on what they do best.
The tools that make your team more efficient
Every Premium and Elite plan includes tools that help you close faster, charge more, and operate like an agency twice your size.
Premium tools
AI Task Builder
Translates vague client requests ("make it pop") into clear, developer-ready tasks.
AI Change Order Generator
Price tasks confidently without guesswork.
Quote Calculator
Price tasks confidently without guesswork.
Upsell Email Templates
Ready-to-send proposals for common client requests.
QA Checklist Generator
Create simple test plans so nothing breaks after launch.
Elite-only growth tools
Full QA Test Library + Generator
Charge for quality assurance as a professional service, not an afterthought.
Agency Price Raise Playbook + AI Assistant
Scripts and templates to increase fees without churn.
Price Increase Email Templates
Raise hosting and retainer fees without losing clients.
Email Sequence Generator
26–52 nurture and upsell emails ready to deploy.
White-Label Core Web Vitals Pack
Resell as a high-margin site speed package.
White-Label Site Health & Security Pack
Quarterly tests and branded reports for client peace of mind.
The plans
Choose the right plan to match your agency's needs and scale.
Ramp-Up
Get your time back. Stop chasing devs and start turning client fixes into profit—without adding staff or hourly billing.
- Dedicated server for all your clients' sites (unlimited sites)
- Up to 8 quick (<30-min) fixes per month
- 2 medium tasks of developer work per month (no hourly billing)
- 1 SEO audit per month
- White-label support desk add-on for your clients with requests
- Free quotes for anything beyond plan scope
Premium
Build a hands-off, scalable web department overnight. Your agency keeps the margin—we handle every ticket under your brand.
- White-label support desk for your clients with unlimited requests
- Up to 40 quick (<30-min) fixes per month
- Up to 15 medium tasks per month (e.g. creating a popup)
- 1 half-day developer block for complex changes per month
- 2 SEO audits per month
- AI Task Builder, AI Change Order Generator, Quote Calculator
Elite
Turn your agency into a recurring-revenue machine. More clients, more margin, zero extra hires.
- All Premium features
- A dedicated server (host unlimited sites)
- Up to 60 quick fixes per month
- Up to 30 medium tasks per month
- 2 developer blocks per month
- 4 SEO audits per month
- Full QA Test Library, Bug Report Generator, Agency Price Raise Playbook
- White-Label Core Web Vitals Pack, Price Increase Email Templates, Email Sequence Generator
90-day trial period
Every plan starts with monthly check-ins and a full 90-day review. We'll look at the numbers together—client feedback, revenue added, time saved. If it's not working, we part as friends.
Just want hosting? $375/month
Start simple. Fast, secure, managed hosting built for agencies who'll scale into full white-label support later.
Frequently asked questions
Can't find your answer? Book a call and we'll walk you through everything.
Book a CallReady to turn website headaches into recurring revenue?
Book a 30-minute call. We'll figure out which plan fits your client load, answer your questions, and show you exactly how the white-label support desk works.
No sales pressure. No long-term contracts. Just a clear plan to keep your clients happier and your agency more profitable.